It's either a scam or a Mickey mouse operation or a touch of both. After three weeks one of the books arrived, by air mail from the US - would not have bought it if I had known. Will buy from them again. Ordered a book a month ago, arrived very quickly. The most common issues with AbeBooks.co.uk are around customer service, which is not as good as expected by some customers. Can't find any number for Abe so putting here Book arrived with COD charges (unlike any of dozens of others I've ordered through Abe prior). And all the way through abebooks.co.uk sat on the fence, as if this was not their business. I was mindful of the mixed reviews but decided to order anyway. Either they are scam sellers that have not enough of what abebooks asks for or the website has racist sellers. I have had NO problems with any or my orders over the years.After i bought a books and payed both fort book and for shipping, almost every seller cancelled my order and tried to add extra money for shipping, even i already paid for that. AbeBooks does not honour honest, serious, dedicated and reliable sellers. The delivery times were better than expected so I am a very satisfied customer. Telephone Number: +1 (800) 315-5335. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! A review by the product manufacturer, posing as an unbiased shopper. I am surprised by the amount of bad reviews here, as Abebooks.co.uk is my favorite marketplace to buy second hand books. All rights reserved. I posted my books to ABEBooks UK books buyback programme, and I followed their directions to a tee. I have always found excellent service and good value with Abebooks - a reliable service - highly recommended from a happy customer. Very poor service indeed. They are pathetic, a total nightmare ! Since it was now day 6, we were also beyond the corrected time frame of 2-5 business days. I’ve never had a problem with returning a book and getting a refund; when one bookseller took my money and didn’t supply my book, Abebooks got a refund for me. Visit this website Charged twice for postage although both from same seller. Even though I ordered a used book by Cupcake Brown "Piece of Cake" her life story is fascinating and the book was almost new. I am greatly disappointed, and will seek to do whatever I can to get my money or my books back, although I am not sure what recourse I have. Yet another great experience with Abebooks! They do not take phone calls. You do have the option of asking the bookseller a question; and you do have the right to return a book. I ordered a very expensive book and they send me a different inexpensive book!! However, some booksellers give the same catch-all description to every book - it saves them trouble, but does it help ? Very poor service indeed. I ordered from other marketplaces before, and my books always came late, sometimes even a month late!
Visit this website We have emailed them multiple times. My bank has proceeded with the refund and the claim. Will buy again! I’ve checked the booksellers named in the critical reviews below for 2020 – two don’t exist, the rest all give these catch-all descriptions; personally, I wouldn’t order from someone who doesn’t describe books properly. I contacted both the seller & abebooks & I received no reply at at all.
The two books I've ordered off this site came in good condition and were exactly as described. Your experience can vary with each independent seller, but I have always had good communications from AbeBooks and all the sellers have come through with my diverse orders. © 2020 Trustpilot A/S. One had a hole in the back cover and six pages were completely blank (this bookseller can't be found on the site anymore, though of course they may have changed their name), and recently a booked described as 'new' arrived with a tatty dust jacket and black marks on the dust jacket, inside cover and outer edge of the closed pages. Wrapped well and a very decent buy The other book has not turned up at all. As an Amazon subsidiary, we have access to one of the world's most impressive companies for knowledge sharing, training, and career opportunities. Will buy from them again. A review in exchange for monetary reward. siteGain trust and grow your business with customer reviewsShop a vast selection of books, art and collectables from independent sellers around the world.Claim your listing for free to respond to reviews, update your profile and manage your listing. You do have the option of asking the bookseller a question; and you do have the right to return a book. I contacted both the seller & abebooks & I received no reply at at all. Luckily I paid by credit card and my bank refunded the amount to me but buyers beware, they are cowboys, not trustworthy, also always use you credit card and don’t buy off sites that don’t use PayPal as they are generally not able to use it as they cannot have a PayPal account I am beginning to think. Bank just refused to honour my master card for Abe books.
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abebooks review uk